Vendor quality training: from firefighting to structured supplier audits

Many vendor quality and supplier quality teams operate in constant firefighting mode. They jump from one issue to the next – blocked parts, late deliveries, missing certificates – with very little time to work on root causes.

The turning point usually comes when the team builds real vendor quality skills: planning audits, asking the right questions on‑site, analysing performance data, and following up findings in a consistent way.

In an aviation context, this is even more important. EASA Part 21G/145, EN9100 or EN9120 do not only ask for procedures – they expect that people understand how to apply them when they are at a vendor’s site or reviewing vendor documentation.

Effective vendor quality training should help your team to:

  • Move from generic checklists to risk‑based audit programmes focused on what really matters.
  • Translate regulatory and standard requirements into simple, practical questions for suppliers.
  • Document findings in a way that supports follow‑up, corrective action, and future audits.

I support organisations by designing and delivering tailored vendor quality training – from remote sessions on audit basics up to hands‑on coaching during real supplier audits in aviation and other industries.

If you want your team to spend less time in reactive firefighting and more time on structured supplier improvement, feel free to reach out via skqc.org or contact me here on LinkedIn.

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